Services

• Interview Transcription - offering a human ear to pick up all your audio accurately and convert to text. Capturing nuances of speech that AI just can't.
• Audio Typing from Dictation - behind with your letters or reports? An assistant typing your dictation allows you to delegate the writing task whereas speech to text software simply supports you differently in retaining this task completely.
• Template Creation - streamline your letter or report writing by establishing a routine structure you can then personalise.
• Diary Management - if scheduling your commitments is proving a headache with back and forth to get dates locked in, let us handle this for you while you just focus on the commitments themselves.
• Administration Tasks - struggling to keep on top of filing, replies to enquiries, sending out your invoices on time? We can establish and maintain routine in these tasks to keep you running like clockwork.
• Customer Service - people remember how we make them feel. Do you feel you don't have enough time to dedicate to relationships with clients or suppliers? We can help you promote and preserve the outward face of your business while you focus on your main role.
• Microsoft Teams Customisation - looking to add more structure and routine processes into your workspace? We can help with the day-to-day running of your Microsoft 365 workspace, introducing workflows customised to the things you need to do with ease.
• Spreadsheets - a versatile tool that can bring resolution to many problems. We can add more value to data you want to track by developing a slick, partially automated workbook. We can develop macro-enabled workbooks for PC and Mac.
• Business Process Automation - using Microsoft tools we can combine multiple services to provide coherent solutions for data input and management, reducing manual effort by the end user whilst maintaining service standards and enhancing management outputs.

Our services are delivered remotely on a freelance basis, meaning you only pay for what you use. We are based in Plymouth in the South West of England (almost in Cornwall!) however we can work with individuals or businesses anywhere in the UK.

We develop rapports with our longstanding clients. Academic transcription clients tend to be transient as we work with them for the duration of their project, however we are proud that we receive repeat business as they move on to new projects and many word of mouth referrals. We also receive work from larger virtual assistance service providers providing short and long term associate services.